Support center

  Support center -=- Yellow Media Group
Boost mailing system capacity
Multiple user
simultaneous request resolving option
Improve email request response reaction
Organize
all Customers' contacts
into one system
Delegate Customer
Support email
processing
Implement phone Customer Support
TOLL FREE number
IVR (interactive voice responce system) production
Decrease chargeback
level

Your plan is

Support center -=- Yellow Media Group
  • Your Opportunities:
  • 150 inbound calls
  • 150 emails support
  • TOLL FREE number
  • 24/7 customer support cycle
  • email templates design for your product
  • your application study plan and experts’ training
  • CRM installation and setup cost $99
  • Three Month Trial Period
  • Your selection:
  • Increase mailing system capacity
    Multiple user semultionous request resolving option
    Increase email request responce reaction
    Decrease chargeback level
    TOLL FREE number
    IVR (interactive voice responce system) production
    Organize all Customers contacts into one system
    Delegate Customer Support email processing
    Implement phone Customer Support

With Yellow Media Group's QCRM-based support system, you pay for only those services that you need, Yellow Media Group designed this plan for you.

Before providing telephone support, you and YMG's staff will work closely together to develop custom templates and scripts for your applications, enabling the support staff to answer the vast majority of end-users' support questions immediately.

Support center -=- Yellow Media Group
  • Your Opportunities:
  • 500 inbound calls
  • 500 emails support
  • 2 TOLL FREE number
  • 24/7 customer support cycle
  • email templates design for your product
  • your application study plan and experts’ training
  • CRM installation and setup
  • IVR production (script design + recording)
  • weekly quality control reports
  • «Chargeback fighter» technique
  • inbound calls conversation script for call center
  • Your selection:
  • Increase mailing system capacity
    Multiple user semultionous request resolving option
    Increase email request response reaction
    Decrease chargeback level
    TOLL FREE number
    IVR (interactive voice response system) production
    Organize all Customers contacts into one system
    Delegate Customer Support email processing
    Implement phone Customer Support
Support center -=- Yellow Media Group
  • Your Opportunities:
  • Unlimited inbound calls
  • Unlimited outbound calls
  • Unlimited emails support
  • QCRM installation and setup
  • 5 TOLL FREE numbers
  • 24/7 customer support cycle
  • Email templates design for your product
  • Weekly quality control reports
  • Your application study plan and experts’ training
  • IVR production (script design + recording)
  • «Chargeback fighter» technique
  • Inbound calls conversation script for call center
  • Outbound calls conversation script for call center
  • Your selection:
  • Increase mailing system capacity
    Multiple user semultionous request resolving option
    Increase email request responce reaction
    Decrease chargeback level
    TOLL FREE number
    IVR (interactive voice responce system) production
    Organize all Customers contacts into one system
    Delegate Customer Support email processing
    Implement phone Customer Support